eCloud Organization Administrators can change the email addresses of members (accounts).
How to Change the Email Address of an Account Registrant
1. In the eCloud "Members" screen, select the account for which you want to change the email address and click the "Details" button.
2. Once the account details screen appears, click the "Edit" button at the top right of the screen.
3. The "User information" editing screen will appear. Enter the new email address in the "Email Address" field and click the "Next" button at the bottom right of the screen.
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- Note: Group email addresses cannot be used for account.
- If the domain of the email address has changed, you will need to add the new domain as a "Registered Allowed Domain." To add a new domain, please contact us via the Inquiry Form.
4. Once the changes have been confirmed, click the "Save" button at the bottom right of the screen to complete the email address change.
- For the next login, please use the new email address. The password remains the same.
- Additionally, if you have selected email authentication for two-factor authentication, a confirmation email will be sent to the new email address.