eCloud organization administrators can add new accounts.
Steps to Add a New Account
1. Select "Members" from the menu bar on the left side of the eCloud screen, and click the "Invite member" button in the upper right corner.
2. Enter Basic Account Information
Please fill in the following information.
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- Name
- Name (Romanized): If applicable, please provide your name in Roman alphabet. (e.g., YAMADA Taro)
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Email address
- Note: Group email addresses cannot be used for account registration.
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Organization Role: Select Organization Administrator or Member.
- For details regarding organization roles, please refer to the following help page: What you can do with eCloud (List by role)
- Language: Select Japanese or English.
- Phone number, Mobile phone number: Enter optionally.
3. Set User roles for Each Product
Next, set the user roles for each product.
For Organization Administrators, grant administrator privileges for all products as a general rule.
For Members, default settings are fine if no special roles need to be assigned.
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- See the following help pages for details on user role settings.
After completing role settings, click the "Next" button in the lower right corner.
4. Review Registration Details and Send Invitation Email
After confirming the registered details, click the "Send Invitation email" button in the bottom right corner. An eCloud invitation email will be sent to the registered email address.
5. The recipient of the invitation should complete the initial login procedure from the invitation email.
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If an Error Occurs During Account Registration
Please contact Customer Support with the email address that caused the error. -
If an Account is Registered by Mistake
You cannot delete an account yourself. To request account deletion, please contact customer support with the email address of the account you wish to delete.